At PARQ, we aim to process and ship all orders as quickly as possible so you can enjoy your PARQ pieces without delay.
Order Processing
Orders are typically processed within 1–3 business days from the time your order is placed.
Orders placed on weekends or public holidays will be processed on the next business day.
During product launches, promotions, or peak periods, processing times may be slightly longer.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Domestic Shipping (Australia)
We offer shipping across Australia with the following options:
• Standard Shipping: Flat rate $8 for orders under $200
• Free Standard Shipping: Available for orders over $200
• Express Shipping: $15
Estimated delivery timeframes:
• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days
Shipping timeframes are estimates only and may vary depending on your location.
International Shipping
We offer international shipping to selected countries.
Delivery timeframes typically range from 7–14 business days, depending on destination and customs processing.
Please note:
• International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
• PARQ is not responsible for delays caused by customs authorities.
Delivery Delays
While we do our best to ensure orders arrive within the estimated timeframe, delivery times are ultimately controlled by our shipping partners.
PARQ cannot be held responsible for delays caused by:
• Postal service disruptions
• Weather events
• Customs processing
• High shipping volumes during peak periods
Incorrect Shipping Details
Please ensure your shipping address is entered correctly at checkout.
PARQ cannot be responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping details, please contact us immediately at admin@parqsport.com and we will do our best to assist before the order is dispatched.
Lost or Missing Parcels
If your parcel appears to be lost or has not arrived within the expected delivery timeframe, please contact us at admin@parqsport.com. We will work with the shipping carrier to investigate the issue.