PARQ respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your personal information when you visit www.parqsport.com make a purchase, sign up to our communications, or otherwise interact with our website and services.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information from you when you interact with our website, including when you place an order, subscribe to our emails, contact us, or browse our site.
The types of information we may collect include:
Personal details
• Name
• Email address
• Phone number
• Billing and shipping address
Order information
• Purchase history
• Payment confirmation
• Order preferences
Technical information
When you visit our website, certain information may be collected automatically, including:
• IP address
• Device type
• Browser type
• Pages visited
• Website interaction data
This information helps us improve the performance and functionality of our website.
How We Use Your Information
We use your personal information to operate and improve PARQ’s services, including to:
• Process and fulfil orders
• Arrange shipping and delivery
• Communicate with you about your order
• Provide customer support
• Send marketing communications if you have opted in
• Improve our website, products and services
• Prevent fraud and maintain the security of our website
Shopify and Third Party Services
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
We may share your information with trusted third party service providers that help us operate our business, including:
• Payment processors
• Shipping and fulfilment partners
• Website analytics providers
• Email marketing platforms
These providers only receive the information necessary to perform their services and are required to handle your information securely.
Cookies and Website Analytics
Like most websites, PARQ uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
• Remember your preferences
• Understand how customers use our website
• Improve website functionality and performance
• Deliver relevant advertising
You can choose to disable cookies through your browser settings, however some features of the website may not function properly if cookies are disabled.
Marketing Communications
If you choose to subscribe to PARQ updates, we may send you emails about new collections, products, events and brand updates.
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Even if you unsubscribe from marketing communications, we may still contact you regarding orders or customer service enquiries.
Protecting Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.
However, no online system can be completely secure and we cannot guarantee absolute security of information transmitted through the internet.
Access and Correction
Under Australian privacy law, you may request access to the personal information we hold about you or ask us to correct inaccurate information.
To make a request, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
Any updates will be published on this page.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
PARQ
1/9 Lawrence Ave, Aspendale, VIC, 3195, Australia